HospiceCare services are offered to everyone, regardless of ability to pay. No one is denied care due to lack of insurance. The same level of service is offered to all eligible participants, regardless of their financial status.

Mission Statement
For more than 20 years, HospiceCare in The Berkshires Inc. has provided quality, compassionate end-of-life-care and bereavement services for Berkshire County residents and their families.

The mission of HospiceCare is to provide comprehensive hospice services to patients with terminal illness, and their families, in collaboration with area providers, vendors, agencies and institutions, without discrimination on the grounds of race, creed, color, sex, age, national origin, religious background, physical handicap, or veteran or financial status.

HospiceCare believes that a responsibility exists to all bereaved individuals suffering the loss of a loved one. Therefore, we offer formal bereavement services to all members of the community.

Dying as a Natural Process

At HospiceCare, our philosophy recognizes dying as a natural process and as a part of life's continuum. HospiceCare believes that through appropriate community caring, patients, and family may attain a degree of mental and spiritual preparation for death that is satisfactory to them. This philosophy of care is based on the premises that dying from terminal illness is to be neither hastened nor prolonged artificially and that bereavement is not an illness to be treated but an experience to be supported.

The quality of life for those served is as important as the quantity. The outcome goals of services include self-determined life closure, safe and comfortable dying, and effective grieving.
The HospiceCare philosophy is manifested in the following values, which are promoted among employees and volunteers in all areas of agency operation:

Dignity Respect for persons, for the body, for diverse beliefs
Choice Providing options to those served, respecting choices
Honesty Truth-telling, openness, full-disclosures, informed consent
Responsiveness Meeting the needs of those served, prompt action to internal and external customer needs and requests
Professionalism Skilled, knowledgeable work force, commitment to education/training of staff and community, adherence to professional standards and codes of ethics
Communication Clear and open, sharing information, respectful interactions, active listening
Commitment High standards of quality and performance, support of the mission, focus on meeting needs of those served
Teamwork Common effort for common goals, respecting boundaries, support for and value of contributions of all on the team
Compassion Care and concern for those served, advocacy for support of dying and end-of-life care issues.

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